Privacy Policy and Cookie Policy

Cookie Policy

Use of Cookies

1. Like most websites, we use cookies. This policy informs you what cookies Sarai Limited T.A WME Appliances and West Midlands Electrical Superstore use and what we use them for; this policy should be read in conjunction with our Privacy Notice.

2. A cookie is a small text file placed in your computer or mobile device which stores information that our servers use and access.

3. A cookie does not give us access to your computer or data stored within it. We do not access information on cookies from other websites and they should not access ours.

4. We need your consent to place cookies in your computer or mobile device, except where the cookie is strictly necessary to provide a function like holding information you input to a form before sending the form to us.

5. By performing any of the following affirmative actions you are telling us that you are happy to accept our cookies:

• a) Clicking on the consent banner presented upon your arrival at our Website; or
• b) Opening any Webpage (apart from this information page) after you have been presented with the banner asking for your consent.

6. It may be necessary to load some cookies immediately when you download a webpage and it may not be possible for you to give your prior consent, however, you can delete these cookies at any time or adjust the setting in your browser to reject these cookies.

7. Information on deleting or controlling cookies and adjusting the settings in your browser is available via the Help button on your browser and is widely available on the internet at websites like All About Cookies, but disabling all cookies would impair the usability, functionality, and accessibility to certain areas or features within our and almost all other websites.

8. We use Cookies to:

• a) Simplify and speed up your navigation of the Website to give you a better experience.
• b) Provide functionality.
• c) Analyse the use of our website.

9. We use the following types of cookies:

• a) Session cookies
• b) Persistent cookies
• c) Analytic cookies
• d) Third-party cookies

If you have any questions or queries about our cookies, please contact enquires@wmeappliances.com

Website Privacy Notice

1. Within this Notice

• a) ‘Company’ means Sarai Limited T.A WME Appliances and West Midlands Electrical Superstore.
• b) The visitor/user of the Website is referred to as ‘you’ or ‘Your’.
• c) ‘Personal Data’ means any information from which you can be personally identified, including online identifiers like email address and I.P address (a digital address which identifies the device you access the internet with).
• d) ‘Website’ means www.wmeappliances.com.

2. The Company is a Data Controller under Data Protection Regulations and is committed to safeguarding the privacy of visitors to the Website.

3. This Notice is to ensure that you have all the information regarding how the Company may collect and process your Personal Data when using the Website and to comply with our obligations and your rights created by applicable law.

4. Using the Website will be accepted as an affirmative action by you to confirm that you are over 13 years of age and agree to this Privacy Notice. If you are under 13 years of age or do not agree with anything within in this Privacy Notice, you should not use the Website.

5. The Company takes pride in keeping up to date with advances in technology and legal developments, this can result in changes to this Privacy Notice so you should refer to them on a regular basis to ensure that you are aware of our policies that are current at the time of your visit to the Website.

6. You can be assured any Personal Data will only be collected, processed and stored in accordance with this Privacy Notice.

Your Personal Data

7. We will process your Personal Data if you use the ‘Contact Us’ facility or you sign up to our newsletter, we will need your name, company name, telephone number, or email address.

8. This Personal Data is processed:

• a) for a legitimate interest in order that the Company can respond to your enquiry or provide the requested information;
• b) with your consent to send newsletters or notifications, where you request or permit such communications.

Advertisements

16. The Company may permit third parties to advertise on the Website. These third parties may use tracking features to enable them to record the number of views, clicks and the referral source.

17. If you visit an advertiser’s website they will have their own Privacy Notice which you should read and accept.

Sharing your Personal Data

18. The Company may share your Personal Data with our employees, officers, agents, consultants, suppliers or subcontractors only insofar that it is reasonably necessary.

Data Retention

19. Except where an enquiry progresses into a contract to provide services; or you request or consent to commercial communications; or required by law; or for the purposes of exercising or defending a legal right; the Company shall not retain your Personal Data for more than six months.

Your Rights

20. Data Protection Regulation provides you with rights in relation to your Personal Data.

21. If you wish to exercise any of your rights, please contact the Data Controller at the address stated at the bottom of this Privacy Notice.

22. The Company shall not normally make a charge where you exercise your rights, however, where a request is manifestly unfounded or excessive the Company may make a charge for reasonable administrative costs in dealing with the request.

Withdraw Consent

24. Where processing of your Personal Data is based on your consent you may withdraw your consent at any time by informing the Data Controller or by using a link provided for that purpose in each commercial communication that the Company sends.

Restrict Processing

27. The Company shall restrict the processing of your Personal Data if certain circumstances arise, such as if you contest the accuracy of the Personal Data or if you have objected to the processing.

Access to Personal Data

29. You may require the Company to provide you with confirmation whether or not your Personal Data is being processed; and access to any Personal Data that the Company holds about you.

Right to Erase Personal Data

34. You have the right in certain circumstances to instruct the Company to erase your Personal Data where it is no longer necessary for the purpose for which it was originally collected or processed.

37. You can exercise any of your rights by contacting the Data Controller at enquires@wmeappliances.com

38. You can make a complaint about our processing of your Personal Data by contacting the Information Commission Office at https://ico.org.uk/, however we would appreciate the opportunity to address any concerns you may have before you make a complaint.